Terms and Conditions

1. Introduction

The Coffee Freaks application and websites (Blog, Promotional Website), collectively referred to as the "Services," are owned by Maciej Romański Muninn Software, VAT ID (NIP) 5792207971, REGON 381828494, conducting business at Plac Wolności 11/4, 11-100 Lidzbark Warmiński, Poland (hereinafter referred to as Muninn Software, "we," "us," "our").

By using our Services, the User (hereinafter "User," "You," "Your") agrees to comply with these Terms and Conditions (the "Terms") and acknowledges them as the set of rules governing access to and use of the Services. Use of the Services is also subject to our Privacy Policy. If you do not accept these Terms or the Privacy Policy, you may not use our Services.

2. Eligibility to Use the Services

If you are under 16 years of age, you may only use our Services with the consent of a parent or legal guardian who has reviewed and accepted these Terms and the Privacy Policy on your behalf.

3. Description of the Services

The Coffee Freaks application is a social platform for specialty coffee enthusiasts. It allows Users to discover coffees and roasteries, learn about them, and share their experiences. Users may express their honest opinions about coffees, search for them by various features and parameters, and exchange knowledge with other members of the community.

The main purpose of the Blog is to support engagement, knowledge sharing, and the discovery of new products within the specialty coffee community.

The main purpose of the Promotional Website is to present the Coffee Freaks product and allow Users to join a waiting list for access to the application.

We make reasonable efforts to ensure the availability and proper functioning of the Services; however, we cannot guarantee uninterrupted or error-free operation at all times. The availability or functionality of the Services may be temporarily limited due to maintenance work, updates, technical issues, failures of third-party services, or events beyond our control (force majeure). The Services may use third-party technologies. We are not responsible for the availability, functionality, or content of third-party services, which remain beyond our control.

To the extent reasonably foreseeable, we will inform Users in advance of planned service interruptions or temporary limitations of the functionality of the Services via the "Notice board" section in the application and on the Blog. We may also periodically modify, update, suspend, or withdraw certain features or elements of the Services, in particular for technical, security, legal, or operational reasons. Users will be informed of significant changes via the "Notice board" section in the application and on the Blog.

We take all necessary steps to ensure that product information obtained through scanning and information contained in User reviews is accurate, reliable, and up to date. However, because the application relies in part on information and content provided by community members, we cannot guarantee its accuracy, completeness, or reliability, and we are not responsible for errors, omissions, or inaccuracies resulting from content submitted by Users. Users should exercise their own judgment when using information made available through the application. Information made available through the Services is for informational and community purposes only and should not be treated as a substitute for information provided by the manufacturer, roastery, or other reliable source.

4. Technical Requirements

To use the application, you need a mobile device running [e.g., Android version X or later / iOS version 15 or later], an active internet connection, and the latest version of the application installed. We do not guarantee the proper functioning of the application on devices or operating systems other than those specified above.

5. Account Registration and Security

Use of certain features of the application (e.g., posting reviews, reporting reviews) requires creating an account. By registering an account, you agree to:

• provide accurate and complete information (email address, username, password),
• keep your login credentials confidential,
• not share your account with others,
• maintain only one account for personal use,
• not impersonate any other person or entity,
• promptly notify us if you suspect unauthorized access to your account.

You are responsible for all activity conducted through your account.

6. Acceptable Use Policy

You agree to:

• not use the Services for unlawful purposes,
• not reverse engineer, decompile, or modify the Services,
• not disrupt or interfere with the proper functioning of the Services,
• not upload viruses or malicious code,
• not attempt to access other Users' accounts,
• not post spam,
• not post advertising or promotional content without our written consent,
• use the product scanning feature as intended, in particular not use automated means (including bots, scripts, or other software) to submit scans or attempt to circumvent rate limits or technical safeguards.

7. User-Generated Content

a. General Provisions

The Coffee Freaks application allows authenticated Users to submit reviews and report reviews.

By submitting a review, feedback, or other User-generated content, you grant Muninn Software a non-exclusive, worldwide, royalty-free license to store, save, reproduce, display, adapt, and distribute such content to the extent necessary to operate, maintain, improve, and promote the Services, including through the Services and our official social media channels.

You retain ownership of the content you generate. We do not claim ownership of content you submit.

b. Reviews

The Coffee Freaks application allows authenticated Users to submit product reviews.

By submitting a review, you confirm that:

• your reviews are accurate, honest, and based on your actual experiences,
• they do not infringe the rights of third parties, including copyrights, trademark rights, or privacy rights.

The following are strictly prohibited:

• posting content that is misleading, unlawful, defamatory, hateful, offensive, or otherwise harmful,
• manipulating product ratings, in particular by submitting multiple reviews for that purpose,
• coordinating with others to artificially increase or decrease ratings,
• submitting fake reviews,
• reviewing a product without actual experience of that product,
• posting reviews with specific content or a specific rating in exchange for money, products, discounts, or other benefits, unless the fact of receiving such a benefit has been clearly disclosed in the review.

We reserve the right, but not the obligation, to:

• review and remove reviews that violate these Terms or applicable law,
• deactivate accounts from which harmful or prohibited content is repeatedly posted in reviews.

To the extent permitted by applicable law, Muninn Software is not liable for any indirect, incidental, special, or consequential damages, including lost profits, arising from or related to reviews submitted by Users or reliance on such reviews.

c. Reporting Reviews

The Coffee Freaks application allows authenticated Users to report reviews that do not comply with the Terms.

Submitting a report does not guarantee removal of the reported content or any specific action. We evaluate reports at our sole discretion and in accordance with applicable law and these Terms.

By submitting a report regarding a review, you confirm that you are acting in good faith and have reasonable grounds to believe that the reported content violates these Terms or otherwise requires review.

8. Scanning Feature and Camera Access

The scanning feature is designed to identify and process information about coffee products. Users may not use the scanning feature unlawfully, abusively, fraudulently, or in a way that circumvents the intended operation or technical limitations of the application.

The application requires access to the device's camera in order to scan products.

If you wish to use the scanning feature, you must grant permission to access the camera. You may withdraw this permission at any time in your device settings; however, after doing so, scan-based search may cease to function.

Images captured using the scanning feature may be processed and temporarily stored to the extent necessary to ensure the functioning of the scanning feature. Further information regarding the processing and retention period of such images can be found in our Privacy Policy.

Scanning may be performed manually (by the User clicking the capture button) or automatically. The automatic scanning feature is provided in beta and may occasionally capture images that do not depict coffee packaging. Users should exercise appropriate caution and discretion when using the automatic scanning feature. By enabling the automatic scanning feature, the User acknowledges its beta status and known limitations, including the possibility of unintended image capture.

9. Account Deactivation and Deletion

a. Deactivation

An authenticated User may deactivate their account in the application at any time. Once deactivated, the User will not be able to authenticate in the application using that account.

Deactivating an account does not automatically delete reviews previously submitted by the User. Such reviews will remain available in the Application under the User's name.

The User may request reactivation of a deactivated account by submitting a request via the contact form available in the Application.

b. Deletion

An authenticated User may delete their account at any time. This is an irreversible action and should be undertaken with due care.

Upon account deletion, we will delete or anonymize the User's personal data to the extent required by applicable law. Certain information may be retained where necessary to comply with legal obligations, to establish, exercise, or defend legal claims, to prevent fraud or abuse, or for other purposes permitted by applicable law.

Reviews and other User-generated content submitted before account deletion may remain available in the Application in anonymized form or in another form that does not allow identification of the User, to the extent permitted by applicable law. Deletion of an account does not necessarily result in the immediate deletion of User-generated content submitted to the Services.

Details regarding the deletion of User data can be found in our Privacy Policy.

10. Suspension and Termination of Account Use in the Application

We may suspend or terminate a User's access to their account in the application, including permanently deleting the account, if we reasonably determine that the User has violated these Terms, applicable law, or otherwise misused the application.

Where appropriate and to the extent permitted by applicable law, we may inform the User of the suspension or termination of use of the account and, where appropriate, allow them to respond to the situation.

We may also suspend or terminate use of an account where necessary to protect the security, integrity, or proper functioning of the application, or to prevent fraud, abuse, or other harm.

Termination of use of an account does not affect rights or obligations that arose prior to termination.

11. Complaints

A User may submit a complaint regarding the functioning of the Services via the contact form available in the Application, on the Blog and the Promotional Website, or at the email address contact@coffeefreaks.eu.

A complaint should include a description of the issue and contact information for the User.

We will review the complaint within 14 days of receipt and inform the User of the outcome at the email address provided in the submission or associated with the account.

12. Intellectual Property

All rights, titles, and interests related to the Application — including software, graphics, text, trademarks, logos, and design — belong to us or our licensors.

Users may not reproduce, distribute, or use any part of the Application without our prior written consent.

Users may submit feedback, suggestions, or ideas for improving the Service. By submitting such feedback, the User acknowledges that we may, at our sole discretion, use, develop, modify, or implement such suggestions, including incorporating them into the Service and making them available to Users generally, without any obligation to pay compensation, provide attribution, or grant the submitting User any other benefit.

If you believe that content available through the Services infringes your intellectual property or other rights, please contact us via the contact form available in the Application, on the Blog, or at contact@coffeefreaks.eu.

13. Changes to the Terms

We reserve the right to update these Terms and the Privacy Policy whenever we consider it necessary. Users will be informed of such changes via the "Notice board" section in the Application and on the Blog.

Continued use of the Services after changes take effect constitutes acceptance of those changes. If a User does not accept the changes, they should stop using the Services and may delete their account in accordance with Section 9(b).

14. Out-of-Court Dispute Resolution

Consumers have the right to use out-of-court methods for handling complaints and pursuing claims. To this end, a consumer may contact, among others, the competent Provincial Inspectorate of Trade Inspection, a permanent consumer arbitration court operating at the Trade Inspection, or the municipal (district) consumer ombudsman. Information on available out-of-court consumer dispute resolution procedures and entities authorized to conduct such proceedings is available on the website of the Office of Competition and Consumer Protection (UOKiK). The use of out-of-court dispute resolution methods is voluntary.

15. Governing Law

Unless mandatory provisions of the law of the country in which the consumer resides provide otherwise, Polish law shall apply; court jurisdiction shall be determined in accordance with general rules and specific provisions protecting consumers.

16. Final Provisions

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be replaced by a provision as close as possible to its original purpose and effect.